3D Moon Crystal Ball Lamp

There is a certain process for replacement. as its a custom made product, we provide only replacement ONLY IF THE PARCEL IS DAMAGED. You have to make a unboxing video of product, if there is any damage or any issue with the product replacement process will be initiated in 48 hours without any cost. NOTE: Without video no replacement will be issued. (WITHOUT VIDEO NO NEGOTIATIONS POSSIBLE)

Once your order has been shipped, you will receive an email with tracking information. You can also track your order directly on our website by entering your order number in the "Track Order" section

How long will it take for my order to arrive?

Shipping times vary depending on your location and the shipping method you select at checkout. Generally, orders within the U.S. take 5-7 business days, while international orders can take 10-15 business days.

Can I change my shipping address after placing an order?

We try to process orders quickly, so if you need to change your shipping address, please contact us within 24 hours, and we will do our best to assist you.

Do I need an account to make a purchase?

No, you can check out as a guest. However, creating an account with us allows you to track your orders, save your information for future purchases, and receive exclusive discounts.

How can I cancel or modify my order?

Orders can only be modified or canceled within 24 hours of placing the order. Please contact our customer service team as soon as possible, and we'll do our best to help.

How can I contact customer support?

You can reach us by emailing giddyshopofficial@gmail.com, using our live chat feature, or whatsapp us at 7305372737. Our support team is available 24/7

Do you have a physical store?

Yes! We have a physical location where you can pick up your orders. Our store is located at ( Check Footer ), and we offer in-store pickup as an option during checkout. Stay tuned for more updates if we expand our physical locations in the future!